Kseniia Maltceva

Thank you so much Ksenia, you made our celebration of life so much more special. As a family we cannot reccomend Ksenia enough . Her playing was outstanding , and has a varied playlist of songs in her repertoire. She even leant a few songs in just a week that were meaningful to the family . My mother in law was especially grateful , as they ment a lot . Many thanks the Perkins family

Ksneiia's playing was beautiful. She played some beautiful pieces for an hour, a combination of her gypsy folk, jaunty favourites and more. The finale was Concerning Hobbits, which she perfected. This was my first time exploring a service like this and I will proudly tell anyone who will listen to us it - and certainly refer them to her. Her communication was spot-on. So proactive and understanding. She began promptly, arrived very well presented and had everything organised as agreed. She shared her set-list and we discussed a special request that she learnt specifically. I'm sure we both shared a little anxiety about the weather and planning around that, but even with some unpredictable wind conditions her playing was magnificent. This was a huge moment for me, as I was proposing to my now Fiancé,(Yay!) And I wanted everything to run smoothly. We exchanged conversation in the Encore app, and then expecting Ksneiia would have other clients to message I pivoted over to email around 1 week before the planned performance, to respect the space and not be over-chatty and take away her time. This was a great way to do things, and I felt assured that both the Encore process and our emails were secure. The Encore team also reached out as a point of contact for reassurance and to advise on specific steps that happen post deposit/post reservation paid. My Fiancé loved the music and was so happy to have had a private and memorable experience, perfectly timed for the sunset in a rather unpredictable British weekend of weather! Thank you so much Ksneiia, I hope you continue to share your gift and make a great success of your talents. Best wishes Robbie & Maria

She was amazing in every way polite dressed beautifully her music was amazing Thank you so much