Customer Support Specialist
Hi everyone! My name is Alex and I’m thrilled to be joining Encore as the new Customer Support Specialist. Music has been of central importance to me for as long as I can remember – ever since I gave an impromptu recital at my grandma’s 60th birthday aged 2, after finishing off a few discarded glasses of fizz, and then ordered everyone to clap…
Music has a unique ability to bring people together and I firmly believe that the live experience should be available to everyone, which is why I’m so excited to be joining the amazing team at Encore.
I grew up in London and completed a music degree at the University of Bristol as a singer and cellist before returning to my family’s Scottish roots for a masters in vocal performance at the Royal Conservatoire of Scotland. In between the two, I spent a few years as a PA in insurance, property and the House of Commons, and it’s a privilege to be able to channel this experience into looking after our customers.
As a mezzo-soprano, I spend a lot of my time dressed up as a boy for ‘trouser’ roles in operas – most recently as Cherubino in Mozart’s The Marriage of Figaro – alongside concert and oratorio work. I still play the cello in orchestras and chamber groups, and am a member of the Glaswegian electro-acoustic band Urvanovic.
Although my training is entirely classical and operatic, I also love musical theatre and swing jazz from the ‘30s, ‘40s and ‘50s, so my Spotify is a real hotchpotch; one minute Monteverdi, the next Legally Blonde! I’m currently hooked on the soundtrack for Hamilton (genius), but if I had to pick a desert island disc from the musicals it would probably be a close call between Bernstein’s West Side Story and Candide.
Here are a few of my favourites, I hope you enjoy!